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Chief Data & Analytics Officer Public Sector

8-9 May, 2019

PDF Agenda
Conference Day 1
May 8th 2019
08:30

Registration, Coffee & Networking in the Exhibition Area

Registration, Coffee & Networking in the Exhibition Area

May 8 | 08:30 - 09:00

Speaking:

09:00

Chair’s Opening Remarks

Speaking:

Chair’s Opening Remarks

May 8 | 09:00 - 09:10

Speaking:

09:10

Audience Interactive Icebreaker: How Do You Do Data?

How do you know when to give the decision-makers the data, when to give them the analysis, and when to give them the narrative?Let’s start how we mean to go on, in discussion making valuable industry connections.

Audience Interactive Icebreaker: How Do You Do Data?

May 8 | 09:10 - 09:20

How do you know when to give the decision-makers the data, when to give them the analysis, and when to give them the narrative?Let’s start how we mean to go on, in discussion making valuable industry connections.

Speaking:

09:20

Keynote Presentation: Enabling the Global Exchange of Data for Accurate Weather Forecasting

· Taking a look at how the Bureau of Meteorology’s technology layers allow standards based interchange of data to forecast weather in real-time.

· How using social media sentiment feeds into the improved situational awareness – with use case examples.

· Looking to the future: transforming to ensure the Bureau’s ability to exchange data globally for timely data in tomorrow’s high tech world.

Speaking:

Keynote Presentation: Enabling the Global Exchange of Data for Accurate Weather Forecasting

May 8 | 09:20 - 09:45

· Taking a look at how the Bureau of Meteorology’s technology layers allow standards based interchange of data to forecast weather in real-time.

· How using social media sentiment feeds into the improved situational awareness – with use case examples.

· Looking to the future: transforming to ensure the Bureau’s ability to exchange data globally for timely data in tomorrow’s high tech world.

Speaking:

09:45

International Keynote Presentation: Developing an Analytics Centre of Excellence- Lessons Learned from the Field

The City of Edmonton's Analytics Centre of Excellence (ACE) has set a new standard for Business Intelligence and Advanced Analytics across a broad range of municipal services. By leveraging new techniques and methodologies such as Data Mining, Machine Learning and Artificial Intelligence, ACE has demonstrated, through tangible Proof of Concepts and Pilot Projects, that analytics can transform business processes in a manner never previously envisioned. ACE broke new ground and experimented frequently, learning hard lessons along the way - lessons that allowed ACE to streamline its approach to solving business problems using data and analytics. With an adapted approach and equipped with new methodologies and techniques, the process of turning raw data into insight and insight into action have become more sustainable and achievable at the City of Edmonton. During this presentation you will get details on how the City of Edmonton first set up ACE, review some data and analytics success stories as well as get insight into common pitfalls in developing an analytics capability.

Speaking:

International Keynote Presentation: Developing an Analytics Centre of Excellence- Lessons Learned from the Field

May 8 | 09:45 - 10:15

The City of Edmonton's Analytics Centre of Excellence (ACE) has set a new standard for Business Intelligence and Advanced Analytics across a broad range of municipal services. By leveraging new techniques and methodologies such as Data Mining, Machine Learning and Artificial Intelligence, ACE has demonstrated, through tangible Proof of Concepts and Pilot Projects, that analytics can transform business processes in a manner never previously envisioned. ACE broke new ground and experimented frequently, learning hard lessons along the way - lessons that allowed ACE to streamline its approach to solving business problems using data and analytics. With an adapted approach and equipped with new methodologies and techniques, the process of turning raw data into insight and insight into action have become more sustainable and achievable at the City of Edmonton. During this presentation you will get details on how the City of Edmonton first set up ACE, review some data and analytics success stories as well as get insight into common pitfalls in developing an analytics capability.

Speaking:

10:15

Presentation: Developing a Data Literate Workforce

By 2020, revenues from big data and analytics products and services will eclipse $200 billion. Since 1993, Qlik have been helping customers making those investments and sharpen their competitive edge in an aggressive global economy.But for many, there’s a major stumbling block. Qlik’s research shows only 24% of business decision makers, from junior managers to the C-suite, feel fully confident in their ability to read, work with, analyse and argue with that data — the fundamental skills that define a person’s data literacy.The good news is that the majority (78%) said they would be willing to invest more time and energy into improving their data skillset. But what’s the best way to turn that interest into action?A Chief Data Officer (CDO) is the ideal candidate to lead and advocate for your data literacy initiative. A CDO who is expert in, and enthusiastic about, working with data can inspire the organisation to embrace a culture of data literacy. And when it’s embedded in the CDO’s own mission, potential resistance to a data literacy program is greatly reduced.

Speaking:

Presentation: Developing a Data Literate Workforce

May 8 | 10:15 - 10:40

By 2020, revenues from big data and analytics products and services will eclipse $200 billion. Since 1993, Qlik have been helping customers making those investments and sharpen their competitive edge in an aggressive global economy.But for many, there’s a major stumbling block. Qlik’s research shows only 24% of business decision makers, from junior managers to the C-suite, feel fully confident in their ability to read, work with, analyse and argue with that data — the fundamental skills that define a person’s data literacy.The good news is that the majority (78%) said they would be willing to invest more time and energy into improving their data skillset. But what’s the best way to turn that interest into action?A Chief Data Officer (CDO) is the ideal candidate to lead and advocate for your data literacy initiative. A CDO who is expert in, and enthusiastic about, working with data can inspire the organisation to embrace a culture of data literacy. And when it’s embedded in the CDO’s own mission, potential resistance to a data literacy program is greatly reduced.

Speaking:

10:40

Mid-Morning Coffee & Networking in the Exhibition Area

Don’t forget to head to the speaker corner to ask your questions to Stephane Contre, Chief Analytics Officer from City of Edmonton

Mid-Morning Coffee & Networking in the Exhibition Area

May 8 | 10:40 - 11:15

Don’t forget to head to the speaker corner to ask your questions to Stephane Contre, Chief Analytics Officer from City of Edmonton

Speaking:

11:10

Keynote Leaders Panel: Supporting Collaboration through Whole-of-Government Open Data Initiatives

· Exploring the ways in which innovation and transparency in data has enabled improved access, validation and enabled an entirelynew generation of analytical models.

· Dispelling the myth that innovative ideas are costly or that Open Data is unnecessarily challenging.

· How can Open Data go one step further to increase government transparency and improve citizen decision-making?

Speaking:

Keynote Leaders Panel: Supporting Collaboration through Whole-of-Government Open Data Initiatives

May 8 | 11:10 - 11:45

· Exploring the ways in which innovation and transparency in data has enabled improved access, validation and enabled an entirelynew generation of analytical models.

· Dispelling the myth that innovative ideas are costly or that Open Data is unnecessarily challenging.

· How can Open Data go one step further to increase government transparency and improve citizen decision-making?

Speaking:

11:45

Audience Interactive: How are you Driving Data and Analytics Innovation?

· Confident on your data quality?· Benchmark your outputs.

· Keeping pace on regulations and ethical principles?

· How are you ensuring sustainable good governance and security throughout the analytics lifecycle?

Audience Interactive: How are you Driving Data and Analytics Innovation?

May 8 | 11:45 - 12:00

· Confident on your data quality?· Benchmark your outputs.

· Keeping pace on regulations and ethical principles?

· How are you ensuring sustainable good governance and security throughout the analytics lifecycle?

Speaking:

12:00

Presentation: Thinking Cities, Catching Up with the Growing Demand – A Call for Collaboration

It is forecasted by 2021 over 21 billion connected devices will hold the beginning of a new era – an era that sees man and technology come together in unprecedented ways to empower every aspect of our surroundings. The era of Autonomous World with new potentials for businesses, society and humanity. We expect the autonomous world to make:

  • our journey safer and faster,
  • our businesses and cities more efficient, and
  • our society a better place.

Today, we have maps that are self-healing, cars are getting closer to drive themselves, the digital technology is evolving beyond our imagination and yet industry is still dealing with fragmented and disparate data sources which slows down realization of the full potentials. To encourage collaboration and enable its autonomous world vision, HERE Technologies, backed by Audi, Bosch, BMW, Continental, Daimler, Intel and Pioneer, is heavily invested in the development of its Open Location Platform – an open and complete data ecosystem for all to participate, collaborate and benefit.

Speaking:

Presentation: Thinking Cities, Catching Up with the Growing Demand – A Call for Collaboration

May 8 | 12:00 - 12:25

It is forecasted by 2021 over 21 billion connected devices will hold the beginning of a new era – an era that sees man and technology come together in unprecedented ways to empower every aspect of our surroundings. The era of Autonomous World with new potentials for businesses, society and humanity. We expect the autonomous world to make:

  • our journey safer and faster,
  • our businesses and cities more efficient, and
  • our society a better place.

Today, we have maps that are self-healing, cars are getting closer to drive themselves, the digital technology is evolving beyond our imagination and yet industry is still dealing with fragmented and disparate data sources which slows down realization of the full potentials. To encourage collaboration and enable its autonomous world vision, HERE Technologies, backed by Audi, Bosch, BMW, Continental, Daimler, Intel and Pioneer, is heavily invested in the development of its Open Location Platform – an open and complete data ecosystem for all to participate, collaborate and benefit.

Speaking:

12:25

Keynote Presentation: Data Accessibility, Quality and Innovation- Driving Innovation and Increased Transparency

· Assessing the main internal and external challenges to implementing a successful data quality framework.

· Practical insights into amajor inter-agency collaboration data quality initiative.

Speaking:

Keynote Presentation: Data Accessibility, Quality and Innovation- Driving Innovation and Increased Transparency

May 8 | 12:25 - 12:50

· Assessing the main internal and external challenges to implementing a successful data quality framework.

· Practical insights into amajor inter-agency collaboration data quality initiative.

Speaking:

12:50

Buffett Lunch & Networking in the Exhibition Area

Buffett Lunch & Networking in the Exhibition Area

May 8 | 12:50 - 13:50

Speaking:

Track A - Secure and Trusted DATA

2:00

Discussion Group: Data Governance Privacy and Ethics

· How effective can protections around data be?

· How legally binding are they?· Tackling the inherent tension between open data and privacy – how to bridge the gap between security and public engagement?

· Successful strategies to champion governance initiatives.

· How should data ethics inform your policy?

Speaking:

Discussion Group: Data Governance Privacy and Ethics

May 8 | 14:00 - 14:35

· How effective can protections around data be?

· How legally binding are they?· Tackling the inherent tension between open data and privacy – how to bridge the gap between security and public engagement?

· Successful strategies to champion governance initiatives.

· How should data ethics inform your policy?

Speaking:

Track B - At the Forefront ANALYTICS

2:00

Presentation: Transforming your Departmental Operations by Leveraging Smart Data and Analytics Strategies

· A sneak peek into how data and analytics has transformed departmental operations, resulting in exciting new opportunities.

· How will data and analytics transform policy issues?

· The delicate balancing act – Assessing the impact of data and analytics on departmental efficiency and policy formation.

Speaking:

Presentation: Transforming your Departmental Operations by Leveraging Smart Data and Analytics Strategies

May 8 | 14:00 - 14:35

· A sneak peek into how data and analytics has transformed departmental operations, resulting in exciting new opportunities.

· How will data and analytics transform policy issues?

· The delicate balancing act – Assessing the impact of data and analytics on departmental efficiency and policy formation.

Speaking:

Track A - Secure and Trusted DATA

2:35

Discussion Group: Data Access and Literacy

· Helping people and organisations to identify, locate, interpret and evaluate information and then communicate key insights effectively.

· How to make sure that business stakeholders are using the data and have improved confidence on the analytics capabilities.

Speaking:

Discussion Group: Data Access and Literacy

May 8 | 14:35 - 15:10

· Helping people and organisations to identify, locate, interpret and evaluate information and then communicate key insights effectively.

· How to make sure that business stakeholders are using the data and have improved confidence on the analytics capabilities.

Speaking:

Track B - At the Forefront ANALYTICS

2:35

Presentation: A Use-Case Driven Approach to Assessing AI Opportunities in the Public Sector

· Leveraging Artificial Intelligence (AI) use-cases to reshape how government agencies serve the community, from facilitating operational improvements to infusing data analytics across processes and reshaping customer service through augmentation. · Automating the understanding of big-data by leveraging big-compute to feed cognitive models to learn and reason. · Why AI represents one of the biggest value opportunities of recent times for government agencies.

Speaking:

Presentation: A Use-Case Driven Approach to Assessing AI Opportunities in the Public Sector

May 8 | 14:35 - 15:10

· Leveraging Artificial Intelligence (AI) use-cases to reshape how government agencies serve the community, from facilitating operational improvements to infusing data analytics across processes and reshaping customer service through augmentation. · Automating the understanding of big-data by leveraging big-compute to feed cognitive models to learn and reason. · Why AI represents one of the biggest value opportunities of recent times for government agencies.

Speaking:

Track A - Secure and Trusted DATA

3:10

Discussion Group: Implementation of AI and Machine Learning Across Government Agencies

· What are the applicationsfor AI & Machine Learning within the Governmental context?

· Assessing viability - what is currently achievable, and what can we expect to see in the coming years?

· How should we best manage expectations of what new technology can deliver in order to overcome the hype and deliver practical benefits?

Speaking:

Discussion Group: Implementation of AI and Machine Learning Across Government Agencies

May 8 | 15:10 - 15:45

· What are the applicationsfor AI & Machine Learning within the Governmental context?

· Assessing viability - what is currently achievable, and what can we expect to see in the coming years?

· How should we best manage expectations of what new technology can deliver in order to overcome the hype and deliver practical benefits?

Speaking:

Track B - At the Forefront ANALYTICS

3:10

Presentation: The Tenth Dimension of Institutional Intelligence- Turning Ideas into Outcomes

Over the last three years, ACU have been on a major journey of transformation to leverage information assets and drive a data driven decision making culture. This presentation explores the challenges and opportunities of business intelligence transformation, and the 'tenth' and often under-recognised dimension of institutional intelligence. The talk will also explore the topic that the digital revolution is not about technology: it's about people.

Speaking:

Presentation: The Tenth Dimension of Institutional Intelligence- Turning Ideas into Outcomes

May 8 | 15:10 - 15:45

Over the last three years, ACU have been on a major journey of transformation to leverage information assets and drive a data driven decision making culture. This presentation explores the challenges and opportunities of business intelligence transformation, and the 'tenth' and often under-recognised dimension of institutional intelligence. The talk will also explore the topic that the digital revolution is not about technology: it's about people.

Speaking:

3:45

Afternoon Tea & Networking in the Exhibition Area

Afternoon Tea & Networking in the Exhibition Area

May 8 | 15:45 - 16:15

Speaking:

4:40

Live-Link Keynote Presentation: Smart Data for Smart Decision Making and Smart Actions in Singapore

Speaking:

Live-Link Keynote Presentation: Smart Data for Smart Decision Making and Smart Actions in Singapore

May 8 | 16:40 - 17:00

Speaking:

5:00

Keynote Presentation: Creating a Data Driven Culture – Leading by Example

As we continue to transform our service delivery, we knew that a data driven culture would underpin this. How can we make things easier? How can we help people comply with the law? Which of our services should be online? All of these questions are easier to answer in a data-driven culture. But how do you get staff to engage with that while still doing their normal work? We used a combination of methods that we’d love to share with you. The shift in culture is already transforming how we work.

Speaking:

Keynote Presentation: Creating a Data Driven Culture – Leading by Example

May 8 | 17:00 - 17:25

As we continue to transform our service delivery, we knew that a data driven culture would underpin this. How can we make things easier? How can we help people comply with the law? Which of our services should be online? All of these questions are easier to answer in a data-driven culture. But how do you get staff to engage with that while still doing their normal work? We used a combination of methods that we’d love to share with you. The shift in culture is already transforming how we work.

Speaking:

5:25

Chair’s Closing Remarks

Speaking:

Chair’s Closing Remarks

May 8 | 17:25 - 17:30

Speaking:

5:30

CDAO Public Sector 2019 Networking Drinks

CDAO Public Sector 2019 Networking Drinks

May 8 | 17:30

Speaking:

Conference Day 2
May 9th 2019
08:30

Registration, Coffee & Networking in the Exhibition Area

Registration, Coffee & Networking in the Exhibition Area

May 9 | 08:30 - 08:50

Speaking:

09:00

Chair’s Opening Remarks

Speaking:

Chair’s Opening Remarks

May 9 | 09:00 - 09:10

Speaking:

09:10

Keynote Presentation: Industrialising Data & Analytics for a more Citizen-Centric Department

  • Aligning your analytics department in order to execute at scale.
  • Establishing systems and process orientated actions across the value chain to become results focused.
  • Improving data sharing across government to improve citizen outcomes.
  • Delivering outcomes that work for people – humanising the digital experience.

Speaking:

Keynote Presentation: Industrialising Data & Analytics for a more Citizen-Centric Department

May 9 | 09:10 - 09:35

  • Aligning your analytics department in order to execute at scale.
  • Establishing systems and process orientated actions across the value chain to become results focused.
  • Improving data sharing across government to improve citizen outcomes.
  • Delivering outcomes that work for people – humanising the digital experience.

Speaking:

09:35

Keynote Presentation: Building a Data-led Decision Making Culture in Queensland Government

  • Developing the architecture for data sharing across multiple agencies.
  • Selling the benefits of data sharing to government and agencies and building trust.
  • Demonstrating success with AI and data science: Use case examples.

Speaking:

Keynote Presentation: Building a Data-led Decision Making Culture in Queensland Government

May 9 | 09:35 - 10:00

  • Developing the architecture for data sharing across multiple agencies.
  • Selling the benefits of data sharing to government and agencies and building trust.
  • Demonstrating success with AI and data science: Use case examples.

Speaking:

10:00

Cross Industry Keynote: Lessons Learned from Financial Services: Avoiding Ethical Pitfalls when Implementing AI

  • Understanding AI biases in data.
  • An introduction to data science and interpretable AI.
  • Overcoming human short falls in making business decisions.

Speaking:

Cross Industry Keynote: Lessons Learned from Financial Services: Avoiding Ethical Pitfalls when Implementing AI

May 9 | 10:00 - 10:25

  • Understanding AI biases in data.
  • An introduction to data science and interpretable AI.
  • Overcoming human short falls in making business decisions.

Speaking:

10:25

Audience Interactive: What Does AI in your Organisation look like?

Audience Interactive: What Does AI in your Organisation look like?

May 9 | 10:25 - 10:35

Speaking:

10:35

Mid-Morning Coffee & Networking in the Exhibition Area

Mid-Morning Coffee & Networking in the Exhibition Area

May 9 | 10:35 - 11:05

Speaking:

11:05

Keynote Presentation: Utilising Data and Analytics to Inform Policy and Drive Decision Making

Speaking:

Keynote Presentation: Utilising Data and Analytics to Inform Policy and Drive Decision Making

May 9 | 11:05 - 11:30

Speaking:

11:30

Presentation: Investing in a Data Science Capability that Benefits All End Users, Organisation-Wide

· Improving user confidence in drawing on information to feed into strategy.

· Allowing all users to interrogate data through better understanding of their objectives to create a visualisation tool that works for them.

· Leveraging machine learning to automate within the data visualisation toolset.

Speaking:

Presentation: Investing in a Data Science Capability that Benefits All End Users, Organisation-Wide

May 9 | 11:30 - 11:55

· Improving user confidence in drawing on information to feed into strategy.

· Allowing all users to interrogate data through better understanding of their objectives to create a visualisation tool that works for them.

· Leveraging machine learning to automate within the data visualisation toolset.

Speaking:

11:55

Keynote Panel Discussion: The Trust Deficit - Overcoming Reluctance to a Data-driven Culture within Public Sector Organisations & Outside to Encourage Reluctant Citizens to Share Data

· How to liberate the true potential of data at any government agency?

· What is the impact of traditional organisational structures and its potential disruption when trying to deliver innovation?

· Building trust and relationships within your organisation and in the wider context of persuading reluctant citizens to trust and share: convenience and trust.

Speaking:

Keynote Panel Discussion: The Trust Deficit - Overcoming Reluctance to a Data-driven Culture within Public Sector Organisations & Outside to Encourage Reluctant Citizens to Share Data

May 9 | 11:55 - 12:30

· How to liberate the true potential of data at any government agency?

· What is the impact of traditional organisational structures and its potential disruption when trying to deliver innovation?

· Building trust and relationships within your organisation and in the wider context of persuading reluctant citizens to trust and share: convenience and trust.

Speaking:

12:30

Buffet Lunch & Networking in the Exhibition Area

Buffet Lunch & Networking in the Exhibition Area

May 9 | 12:30 - 13:40

Speaking:

1:30

Presentation: Successfully Implementing an Organisational-Wide Data Management Program

· Laying a solid foundation - ensuring well-maintained data that is constantly ready for use.

· Ensuring robust controls are fully implemented throughout the organisation.

· Where do most Data Management frameworks fail, and how can we avoid these common pitfalls?

Speaking:

Presentation: Successfully Implementing an Organisational-Wide Data Management Program

May 9 | 13:30 - 13:55

· Laying a solid foundation - ensuring well-maintained data that is constantly ready for use.

· Ensuring robust controls are fully implemented throughout the organisation.

· Where do most Data Management frameworks fail, and how can we avoid these common pitfalls?

Speaking:

1:55

Presentation: Serving the Modern-Day Customer: Digital Citizen Engagement

  • Enhancing digital adoption in the public sector through understanding user behaviour
  • Leveraging customer behaviour patterns and data science to develop the digital strategy for the ATO.
  • Use-case examples demonstrating improved user engagement.

Speaking:

Presentation: Serving the Modern-Day Customer: Digital Citizen Engagement

May 9 | 13:55 - 14:20

  • Enhancing digital adoption in the public sector through understanding user behaviour
  • Leveraging customer behaviour patterns and data science to develop the digital strategy for the ATO.
  • Use-case examples demonstrating improved user engagement.

Speaking:

2:30

Presentation: How AI Shaped Major Campaign Decisions in Victoria’s 2018 Elections

  • Implementing AI to facilitate a streamlined campaign process.
  • Developing an automated dashboard for easy data visualization.
  • Leveraging AI tools to hone in on 2-3 articles from over 20,000.
  • Developing a social media listening branch with AI clustering to allow easily extractable information.
  • Sharing key insights, wins, challenges and gains from the journey.

Speaking:

Presentation: How AI Shaped Major Campaign Decisions in Victoria’s 2018 Elections

May 8 | 14:30 - 15:00

  • Implementing AI to facilitate a streamlined campaign process.
  • Developing an automated dashboard for easy data visualization.
  • Leveraging AI tools to hone in on 2-3 articles from over 20,000.
  • Developing a social media listening branch with AI clustering to allow easily extractable information.
  • Sharing key insights, wins, challenges and gains from the journey.

Speaking:

2:45

Afternoon Tea & Networking in the Exhibition Area

Afternoon Tea & Networking in the Exhibition Area

May 9 | 14:45 - 15:15

Speaking:

3:15

CDAO Round Tables

During this interactive session, attendees will choose which topic they wish to workshop with an expert host. Each discussion will take place for 30 minutes, followed by 15 minutes of feedback to the rest of the delegates.

Round table 1: Implementation of AI and Machine Learning Across Government Agencies

Leader: Dr. Arash Shahriari, Senior Data Scientist, Department of Education and Training

Round table 2: Organisational Culture - Making Sure you are able to Affect Real Change at all Levels.

Leader: Kathryn Gulifa, Chief Data & Analytics Officer, WorkSafe Victoria

Round table 3: Data Driven Leaders Delivering on Team Diversity

Leader: Evelyn Wareham, Chief Data and Insights Officer, Insights and Data Transformation (IDx), Strategic Policy and Programmes, Ministry of Business, Innovation & Employment (MBIE)

CDAO Round Tables

May 9 | 15:15 - 16:00

During this interactive session, attendees will choose which topic they wish to workshop with an expert host. Each discussion will take place for 30 minutes, followed by 15 minutes of feedback to the rest of the delegates.

Round table 1: Implementation of AI and Machine Learning Across Government Agencies

Leader: Dr. Arash Shahriari, Senior Data Scientist, Department of Education and Training

Round table 2: Organisational Culture - Making Sure you are able to Affect Real Change at all Levels.

Leader: Kathryn Gulifa, Chief Data & Analytics Officer, WorkSafe Victoria

Round table 3: Data Driven Leaders Delivering on Team Diversity

Leader: Evelyn Wareham, Chief Data and Insights Officer, Insights and Data Transformation (IDx), Strategic Policy and Programmes, Ministry of Business, Innovation & Employment (MBIE)

Speaking:

4:00

Chair’s Closing Remarks and Close of CDAO Public Sector 2019

Speaking:

Chair’s Closing Remarks and Close of CDAO Public Sector 2019

May 9 | 16:00

Speaking: